Helps ordinary small businesses produce extraordinary results!
Yesterday I caught wind of a contest over at Progblogger.net. Ten lucky bloggers will win a five-day, all-expenses paid trip to Queensland, Australia to promote tourism in Australia and to take in the sights and learn from awesome Aussie blogger, Darren Rowse. I entered the contest immediately because I have always wanted to visit there! [...]
Your Innovation Mindset – Is there really anything new these days? Your mindset is your most important asset when seeking innovation. Self-limiting beliefs is the enemy of progress. If you think innovation is impossible, you’re right, it is impossible, at least for you it is. Take a leap of faith! You might have to change [...]
Many companies reward performance, but use ill-concieved directives, often leading to and encourging shameful customer service. Customers need to feel appreciated and that is why you need to carefully consider that when you create employee incentive plans. Customer service is lacking in most companies these days, especially the big ones. Big companies may have a (temporary) market dominant [...]
I have been doing some long overdue housekeeping on my website to get everything in order to make this a place where you feel will safe and welcome. Today’s focus is adding two essential documents every site must have; a Privacy Policy and a Terms of Service policy. In fact, Google and other search engines [...]
One of my pet peeves is bad customer service; there is no excuse for it! On the other hand, when I get great service I love it; I can’t show you the bad without showing the good! Here is my Top 10 List of Worst and Best Customer Service Companies! Top 10 Worst Customer Service [...]
I have to thank Dr. Mani for inviting me to take his 30 Day Blogging Challenge! I am undeniably excited by completing the blogging challenge (well almost, there are a few days left) and learning to love blogging! Joining the 30 Day Blogging Challenge helped me learn the basics of blogging and meet my initial [...]
Being authentic in your marketing and business activities is critical your long term success. I have written about authenticity several times and it occurred to me I should attempt to clearly define the quality that, in my opinion, is oft-times lacking these days. Authenticity is the alignment of head, mouth, heart, and feet – thinking, [...]
Body builders know “pumping iron” challenges your muscles to the point where they get stronger and stronger, the more you use them. The same is true with your brain. I learned this ‘pumping mental iron’ technique from Brian Tracy, he calls it Mind Storming and it really works! I learned the Mind Storming technique from Brian [...]
I asked my friend, Tony Rubleski, if he considered me eccentric. He said “No, you are just one of those rare people who think with both sides of his brain!” I took that as a compliment but decided it would be fun to create a list! Forty-Seven Things That Make Me Eccentric! I love to [...]