Helps ordinary small businesses produce extraordinary results!
One of my pet peeves is bad customer service; there is no excuse for it! On the other hand, when I get great service I love it; I can’t show you the bad without showing the good! Here is my Top 10 List of Worst and Best Customer Service Companies! Top 10 Worst Customer Service [...]
I have to thank Dr. Mani for inviting me to take his 30 Day Blogging Challenge! I am undeniably excited by completing the blogging challenge (well almost, there are a few days left) and learning to love blogging! Joining the 30 Day Blogging Challenge helped me learn the basics of blogging and meet my initial [...]
Being authentic in your marketing and business activities is critical your long term success. I have written about authenticity several times and it occurred to me I should attempt to clearly define the quality that, in my opinion, is oft-times lacking these days. Authenticity is the alignment of head, mouth, heart, and feet – thinking, [...]
Body builders know “pumping iron” challenges your muscles to the point where they get stronger and stronger, the more you use them. The same is true with your brain. I learned this ‘pumping mental iron’ technique from Brian Tracy, he calls it Mind Storming and it really works! I learned the Mind Storming technique from Brian [...]
There is a quiet, but very real, revolution taking place. Your customers are slowly transforming, especially if were born before 1982. Your key contacts are slowly being replaced by younger, more tech and social media savvy ones. Survival demands you to learn to work and communicate and interact with them differently. Instant messaging and social media [...]
In my quest to eat a healthy dinner I made an important discovery that shed some light on why authenticity plays a significant role in search engine rankings and website conversions. I was eating a healthy, low fat dinner of ham steak and rice and I decided to try those steaming veggies in a bag to go along [...]
I joined a discussion on LinkedIn recently about Blogging for SEO reasons. A member asked the group for feedback on his blog. He is in the insurance business and blogging to improve his search engine rankings to, hopefully, generate leads. The discussion was focused mostly on rankings and keyword density with little mention of building [...]
alling Behind? It’s a fact of life! But, when you fall behind in your goals you feel awful! Sometimes it can be overwhelming too! Especially when you are trying to balance career and family and everything piles on your shoulders. Don’t panic! Set yourself free! That’s how I felt when I realized my tasks were [...]
One of my consulting clients has a Michigan based, healthy living business. We used the approach I outlined previously to survey his customers about their interest level in 5 different product categories he wants to develop. The owner was very pleased with the initial results. In todays post in want to share the results the results. [...]